eMenu

eMenu Product

eMenu has been designed to address many of the difficulties encountered by both business owners and customers in the dining and entertainment industry.  Business owners want to maximize revenues by providing quality products and a good and efficient service, all in an enjoyable atmosphere for the customers.  Customers want good service. They don't want to wait around to order, to receive their food or drink or receive the bill. They want to look through the menu at their leisure and make the best choice.   eMenu is an interactive menu, visualized on a networked LCD  screen located on each table or bar, offering customers a full  range of ordering and interactive entertainment services.  

The applications can include: 

  1. Visualizing the menu with quality photographs and providing a full description of each item, even including additional information such as calorie count.
  2. Onscreen ordering; 
  3. Calling the servers, requesting the bill and payment;
  4. Communicating through the networked screen with other customers.
  5. Interactive games to keep the customers entertained; 
  6. Music and video selection and more.

Importantly, eMenu provides a dynamic media for promotions, including special offers for customers, and for targeted advertising for customers.   All operates through a network which connects from customers' table to the ordering center of the location.



CUSTOMER EXPERIENCE - THE FIVE POINT PROCESS:
In a typical bar or restaurant……. 

1. ORDER
The customer views the visualized menu on the networked LCD screen on his table or at the bar.
After reading the detailed information about each dish (not just a photograph but can include ingredients, calorie or fat content, food exchanges and so on), he makes his on-screen selection.

 2. AWAITING DELIVERY
 While waiting for the food to be prepared and served, the customer can use the screen to play games, “chat” with customers at other tables, select music and/or video, and make changes or additions to his order. The server brings the order to the table.

3. DINING
 While eating or drinking, the customer can order more food or drink and continue to use the screen for entertainment.

4. AFTER DINING
On conclusion of the meal, the customer can view the menu again and order dessert and/or drink, or continue to use the leisure and entertainment options. 

eMenu Pad - Coming Soon